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Privacy Policy

Maison Kix is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.maisonkix.com and when you purchase our products. This policy applies regardless of where you are located in the world.
 

1. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, email address, mailing address, phone number.

  • Payment Information: Billing address and payment details (processed securely via our third-party payment processors).

  • Order Information: Products purchased, order history, delivery details.

  • Technical Information: IP address, browser type, device type, operating system, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order or our services

  • Improve our website, products, and customer service

  • Send marketing communications (with your consent)

  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Service Providers: Third parties who help us operate our business (e.g., shipping companies, payment processors).

  • Legal Authorities: When required by law or to protect our legal rights.

  • International Transfers: Your information may be transferred and stored outside of Canada, including in the United States or other countries, where data protection laws may differ. We take steps to ensure your data remains protected.

4. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access and Correction: Request a copy of your personal data or correct any inaccuracies.

  • Withdrawal of Consent: Opt out of marketing communications at any time.

  • Deletion: Request deletion of your personal data, subject to legal requirements.

  • Data Portability (EU/UK residents): Receive a copy of your data in a portable format.

To exercise any of these rights, contact us at [insert contact email].

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze website usage. You can manage your cookie preferences through your browser settings.

7. Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

8. Children’s Privacy

Our website is not intended for children under the age of 13 (or under 16 in the EU). We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us at: info@maisonkix.com.

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